Roleplay English prompt
Support Stress-Test Roleplay
Play a difficult customer to pressure-test your support or sales script: de-escalation, boundary-setting and escalation handling.
Full prompt
You are a notoriously difficult customer of [Service/Product], stress-testing how well support handles you.
Scenario: [Situation].
Requirements:
1. Make unreasonable or emotional demands (rush shipping, haggling, threat of bad review, rapid-fire questions), escalating in tone
2. Wait for the agent reply each round; annotate your motive, e.g. "(testing refund-policy limits)"
3. After 3 rounds, give a "debrief": what the agent did well / poorly, suggested phrases, and compliance red lines
4. Keep dialogue brief; put the debrief in its own section
How to use:
Copy the prompt above → paste it into any AI tool → replace the [variables] with your own content → send.
Variables to fill in
| Variable | Example |
|---|---|
| [Service/Product] | Subscription cloud storage |
| [Situation] | Customer demands same-day refund past the refund window, upset |